29 people reported
All time, since Sep 25, including 13 thumbs-up on GitHub.
Organization settings error blocks app
“The “Unable to load organization settings” dialog appears.”
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1 bug in this theme
- Organization settings load failureNo workaround yet29 people
What's included
- Dialog appears at startup before sign-in or before the composer loads
- Retry and Sign out return to the same error
- Appears after an app update; web and CLI keep working with the same account
- Desktop log shows startup policy read failed with phase=home-creation
Not included
- App stuck on a loading spinner with no error dialog
- App crashes shortly after launch
Original reports16, newest first
- Windows desktop app fails to load organization settings after successful sign-inOn GitHub#56885
- [Windows Desktop 26.1021.2667.0] Cannot load organization settings; Retry and Sign out failOn GitHub#56680
- Windows app cannot start: organization settings error, phase=home-creationOn GitHub#56670
- [Windows] Codex Desktop fails to load organization settings after update — persists after reinstall, Windows repair, and reauthenticationOn GitHub#56620
- [Windows 10] Codex Desktop 26.1013.4894.0 stuck on "Unable to load organization settings" despite working CLI and app-serverOn GitHub#55207
- [Windows] Desktop app shows “Unable to load organization settings” at startup and cannot be opened (26.930.7945.0)On GitHub#52196
- Title: [Windows] “Unable to load organization settings” blocks Codex startup despite reinstalling and successful CLI loginOn GitHub#51586
- The ChatGPT/Codex app for Windows displays “Unable to load organization settings”On GitHub#51573
- New ChatGPT Windows desktop app (Codex) stuck in loop: “Organization settings could not be loaded” after latest updateOn GitHub#50974
- Desktop app stuck on "Organization settings could not be loaded" after auto-update to 26.930.2377.0 (works fine on 26.928.4866.0)On GitHub#50254
Show all 16Show only the newest 10
- [Windows] Codex blocked by “Unable to load organization settings” before sign-inOn GitHub#49887
- gpt is installed but won't openOn GitHub#48970
- Unable to launch Windows app: failed to load workspace requirementsOn GitHub#48820
- Windows Desktop 26.924.2738.0: 'Unable to load organization settings' on clean install, ChatGPT Web worksOn GitHub#48818
- Windows Codex Desktop fails to load organization settings after update while CLI works normallyOn GitHub#48747
- ChatGPT Windows Desktop: Codex shows “Unable to load organization settings” before composer/session, while Web + CLI workOn GitHub#48324