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Rank, 14 days: 76 on the Codex sheet
29 people reported

All time, since Sep 25, including 13 thumbs-up on GitHub.

Organization settings load failure

“The “Unable to load organization settings” dialog appears.”

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I hit this bug: rapsheet.dev/sheets/codex/issues/9881/file
Follow it to file my report. Show me the text before you send.

No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends

Fading. 1 report or thumbs-up in the last 7 days and 3 the week before, down from 12 a week at the late-September peak.

Windows desktop app blocked at startup by organization settings error. The app pauses before the composer loads with "Unable to load organization settings"; Retry and Sign out do not clear it, while the browser and CLI work.

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File my report
Where
Windows desktop app
Error text
Unable to load organization settings. The app has been paused until organization settings can be loaded.
Versions
0.157.1 to 26.1021.3705.0
Platforms
Windows
How bad
Stops work: a core feature can't be used. Some reports say it used to work. Some reports say it blocks them completely.

Not quite your bug?

  1. Startup spinner never finishes37 people
  2. Desktop hangs on startup logo7 people
  3. Stuck on OpenAI logo screen2 people

Original reports16, newest first

  1. Windows desktop app fails to load organization settings after successful sign-inOn GitHub#56885
  2. [Windows Desktop 26.1021.2667.0] Cannot load organization settings; Retry and Sign out failOn GitHub#56680
  3. Windows app cannot start: organization settings error, phase=home-creationOn GitHub#56670
  4. [Windows] Codex Desktop fails to load organization settings after update — persists after reinstall, Windows repair, and reauthenticationOn GitHub#56620
  5. [Windows 10] Codex Desktop 26.1013.4894.0 stuck on "Unable to load organization settings" despite working CLI and app-serverOn GitHub#55207
  6. [Windows] Desktop app shows “Unable to load organization settings” at startup and cannot be opened (26.930.7945.0)On GitHub#52196
  7. Title: [Windows] “Unable to load organization settings” blocks Codex startup despite reinstalling and successful CLI loginOn GitHub#51586
  8. The ChatGPT/Codex app for Windows displays “Unable to load organization settings”On GitHub#51573
  9. New ChatGPT Windows desktop app (Codex) stuck in loop: “Organization settings could not be loaded” after latest updateOn GitHub#50974
  10. Desktop app stuck on "Organization settings could not be loaded" after auto-update to 26.930.2377.0 (works fine on 26.928.4866.0)On GitHub#50254
Show all 16Show only the newest 10
  1. [Windows] Codex blocked by “Unable to load organization settings” before sign-inOn GitHub#49887
  2. gpt is installed but won't openOn GitHub#48970
  3. Unable to launch Windows app: failed to load workspace requirementsOn GitHub#48820
  4. Windows Desktop 26.924.2738.0: 'Unable to load organization settings' on clean install, ChatGPT Web worksOn GitHub#48818
  5. Windows Codex Desktop fails to load organization settings after update while CLI works normallyOn GitHub#48747
  6. ChatGPT Windows Desktop: Codex shows “Unable to load organization settings” before composer/session, while Web + CLI workOn GitHub#48324

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