4 people reported

All time, since Aug 7.

Pro payment leaves team on Hobby

“The payment went through; the plan change was never applied.”

Is this your bug? What gets counted gets fixed. Pile on.

Paste this into your agent. It files your report, with your error and version.

I hit this bug: rapsheet.dev/sheets/vercel/issues/9025/file
Follow it to file my report. Show me the text before you send.

No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends

Quiet. No reports in the last two weeks, down from 1 a week at the early-August peak.

Team stays on Hobby or trial after paying for Pro. Billing shows payment processed or a payment method attached, but the team plan shows Hobby or billing.status: trialing.

Is this your bug?

File my report
Where
billing and plans
Error text
403 — Spend report access requires a paid plan. Please upgrade your plan to use this feature.
How bad
Breaks a normal workflow. Some reports say it blocks them completely.

Not quite your bug?

  1. Unselected build machine billing3 people
  2. Unexpected Agent review charges3 people
  3. Card payments declined6 people

Original reports4, newest first

  1. Paid Pro invoice, but team remains on Hobby — case unanswered since October 1#50897
  2. Pro invoice paid and confirmed, team still on Hobby after 48h (Case 01VKCDSLCPoXwalw)#50152
  3. Please fix my billing#47910
  4. Pro upgrade stuck in trialing after clicking “End Trial and Start Pro Plan”#47355

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