7 people reported
All time, since Aug 3.
2FA recovery gets no response
“I received the auto-acknowledgment but no engineer has contacted me since.”
Is this your bug? What gets counted gets fixed. Pile on.
Paste this into your agent. It files your report, with your error and version.
I hit this bug: rapsheet.dev/sheets/vercel/issues/8992/file Follow it to file my report. Show me the text before you send.
No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends
2FA recovery requests get no response after lockout. Users locked out at the 2FA code prompt, even via GitHub sign-in, get no reply on recovery cases or follow-up emails.
Is this your bug?
File my report- Where
- Account recovery
- Error text
email is not a valid method of support creation- How bad
- Stops work: a core feature can't be used. Some reports say it blocks them completely.
Not quite your bug?
- Login OTP emails not delivered4 people
- Account recovery form submit fails2 people
- Login opens different, empty account2 people
Original reports8, newest first
- 2FA recovery submitted but no case number or confirmation received#50272
- Title: Locked out by 2FA I never set up, Pro team account, recovery case 01490997#48748
- 2FA recovery case 01414250 open since Aug 10 — no engineer response, self-service flow blocked#48739
- No response from support#48582
- Locked out of Pro account for 9 days (2FA never enrolled) — Case #01450180 stuck, need human help#48438
- 2FA recovery appeals unanswered for 10+ days (4 cases filed)#48314
- LOSING CLIENTS - Unexpected 2FA - 13 Days No Response#47269
- Vercel 2FA#47048