3 people asked for

All time, since Aug 15.

Escalate unanswered billing case

“I’m requesting that a staff member route my existing billing case to the Billing team.”

What gets counted gets built. Pile on.

Paste this into your agent. It files your request, with what you need it for.

I want this: rapsheet.dev/sheets/vercel/issues/10303/file
Follow it to file my request. Show me the text before you send.

No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends

Quiet. No reports in the last two weeks, down from 1 a week at the mid-August peak.

Get an unanswered billing refund case escalated to Billing. Existing Support Center cases on unexpected charges sit in "Awaiting response" for 7 to 14 days with no reply.

Is this your request?

File my request
Where
Support Center

Not quite your request?

  1. Get unexpected Build CPU charges reviewed beyond the refund limit6 people
  2. Refund for self-caused overages2 people

Original reports3, newest first

  1. Production app suspended while billing dispute has been unanswered since Aug 27#48943
  2. Case #018w90mua9pwklUu — no response for 7 days on manual refund review ($303.09 Turbo builds)#48358
  3. Billing escalation: v0 refund case unanswered for 14 days (#01M2uEyHhYLTMC7t)#47781

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