Session pooler tenant not found

“FATAL: (ENOTFOUND) tenant/user postgres.<project-ref> not found (SQLSTATE XX000)”

Is this your bug? What gets counted gets fixed. Pile on.

Paste this into your agent. It files your report, with your error and version.

I hit this bug: rapsheet.dev/sheets/supabase/issues/8838/file
Follow it to file my report. Show me the text before you send.

No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends

Quiet. No reports in the last two weeks, down from 1 a week at the late-October 2025 peak.

Session pooler rejects Dashboard connection with tenant not found. Occurs with exact Dashboard-provided Session pooler host and user while the project is healthy; seen in multiple regions.

Is this your bug?

File my report

Where: Session pooler
Error text: FATAL: Tenant or user not foundPasted in 2 reports
How bad: Breaks a normal workflow. Some reports say it blocks them completely.

Not quite your bug?

Reset password rejected (28P01)9 people

Original reports4, newest first

Oct 24, 2026Problem PostgreSQL connections issue#52261
Sep 5, 2026Session pooler returns ENOTFOUND tenant/user not found in us-east-1#50040
Aug 12, 2026Session pooler returns “Tenant or user not found” using exact Dashboard connection details#49018
Oct 29, 2025Session pooler returns: “FATAL: Tenant or user not found”#39959

Session pooler tenant not found

Is this your bug? What gets counted gets fixed. Pile on.

Is this your bug?

Not quite your bug?

Original reports4, newest first

Do you work on Supabase?