7 people reported

All time, since Apr 1, 2025.

Initial theme sync fails

“Failed to perform the initial theme synchronization.”

Is this your bug? What gets counted gets fixed. Pile on.

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I hit this bug: rapsheet.dev/sheets/shopify/issues/6531/file
Follow it to file my report. Show me the text before you send.

No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends

Quiet. No reports in the last two weeks, down from 2 a week at the late-May 2025 peak. A workaround is known.

Initial theme synchronization fails during theme dev. Requests to the admin API fail with timeouts, TLS socket disconnects, or "The user aborted a request"; rerunning sometimes works.

Is this your bug?

File my report
Where
theme commands
Error text
Failed to perform the initial theme synchronization.
Versions
3.80.7 to 3.81.2
Platforms
Linux, macOS, Windows
How bad
Breaks a normal workflow. Some reports say it blocks them completely.

Not quite your bug?

  1. Theme ID mismatch in theme dev13 people
  2. Theme CLI not authorized error2 people
  3. Theme pull hangs or exits early2 people

Original reports8, newest first

  1. <YOUR ISSUE TITLE>On GitHubcli #6500
  2. Failed to perform the initial theme synchronizationOn GitHubcli #6499
  3. Theme commands hitting network issuesOn GitHubcli #6062
  4. Shopify Theme Dev "Failed to perform initial theme synchronization"On GitHubcli #6019
  5. shopify theme dev hanging on certain themesOn GitHubcli #5918
  6. Failed to perform the initial theme synchronizationOn GitHubcli #5917
  7. Failed to perform the initial theme synchronization.On GitHubcli #5667
  8. Theme Dev unable to perform initial theme synchronizationOn GitHubcli #5595

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