1 person asked for
All time, since Sep 22.
Private ticket notes for scouts
“An agent, or a person, holding ticket:write has no tool that can only write a private note on a support ticket.”
What gets counted gets built. Pile on.
Paste this into your agent. It files your request, with what you need it for.
I want this: rapsheet.dev/sheets/posthog/issues/7863/file Follow it to file my request. Show me the text before you send.
No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends
Let a scout leave private ticket notes without customer access. Only the ticket reply action writes notes, and one is_private boolean also sends messages over email, Slack, Teams or GitHub.
Is this your request?
File my request- Where
- Support tickets