3 people reported
All time, since Sep 26.
Windows app hangs on startup
“The new ChatGPT Windows app opens but remains stuck on the splash screen with the OpenAI logo indefinitely.”
Is this your bug? What gets counted gets fixed. Pile on.
Paste this into your agent. It files your report, with your error and version.
I hit this bug: rapsheet.dev/sheets/codex/issues/14372/file Follow it to file my report. Show me the text before you send.
No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends
Windows app hangs on startup screen before Codex initializes. The window stays on the OpenAI logo or loading spinner indefinitely; no session transcript, sandbox folder or log output is created.
Is this your bug?
File my report- Where
- Windows desktop app
- Versions
- 26.924.2738.0
- Platforms
- Windows
- How bad
- Stops work: a core feature can't be used. Some reports say it blocks them completely.
Part of: Windows app stuck on loading screen10 bugs
- Startup spinner never finishes37 people
- Desktop hangs on startup logo7 people
- Stuck on startup splash7 people
- App stuck on loading spinner7 people
- Stuck on OpenAI logo screen2 people
- Desktop app stuck on splash2 people
- Stuck on startup loading screen2 people
- Stuck on loading screen6 people
- Infinite loading spinner1 person
Not quite your bug?
- No window on launch3 people
Original reports3, newest first
- Codex Windows app hangs on splash screen and does not create session or sandbox filesOn GitHub#50270
- Windows unified ChatGPT app 26.924.2738.0 stuck indefinitely on startup spinner before Codex initializationOn GitHub#49070
- Codex Windows desktop app hangs during startup before Codex logging initializesOn GitHub#48594