Attachment directory access denied

“ChatGPT Work cannot read uploaded attachments in cloud mode in the Windows desktop app.”

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I hit this bug: rapsheet.dev/sheets/codex/issues/14198/file
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Fading. No reports and thumbs-up in the last 7 days and 1 the week before, down from 5 a week at the early-October peak.

Attachment download fails with access denied in Work mode. Uploaded images and DOCX files cannot be inspected on Windows; the attachment tool fails before reading, and re-uploading or Incognito did not help.

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Where: Work mode attachments
Error text: cannot create attachment directory: Access is denied. (os error 5)
Versions: 26.928.20755 to 26.930.31730
Platforms: Windows
How bad: Breaks a normal workflow. Some reports say it blocks them completely.

Not quite your bug?

Uploaded images unreadable by assistant10 people
Work uploads unreadable7 people

Original reports3, newest first

Oct 3, 2026Windows 11 24H2: desktop Work cloud attachment reading fails with 6.1 Sol and 6 Astra (os error 5)On GitHub#50556
Oct 2, 2026Attachment download fails on Windows: cannot create attachment directory (os error 5)On GitHub#50179
Sep 29, 2026Unable to upload images without Access Denied errorOn GitHub#49422

Attachment directory access denied

Is this your bug? What gets counted gets fixed. Pile on.

Is this your bug?

Not quite your bug?

Original reports3, newest first

Do you work on Codex?