1 person reported
All time, since Sep 19.
Login redirects to account creation
“I do not want to continue through new-account onboarding because I need access to the existing account and its existing data.”
Is this your bug? What gets counted gets fixed. Pile on.
Paste this into your agent. It files your report, with your error and version.
I hit this bug: rapsheet.dev/sheets/claude-code/issues/3381/file Follow it to file my report. Show me the text before you send.
No install. No account. Public and anonymous. The link asks your agent for one report, nothing else. What it sends
Login sends existing Max account to account creation page. Browser sign-in verifies the existing email but redirects to "Let's create your account" instead of completing OAuth for Claude Code.
Is this your bug?
File my report- Where
- login flow
- Versions
- 2.1.276
- Platforms
- Android
- How bad
- Stops work: a core feature can't be used.
Not quite your bug?
- Usage stuck on old account4 people
Original reports2, newest first
[BUG] Existing Max account stuck in unrecoverable state after failed payment, login redirects to onboarding, billing inaccessible, Claude Code locked out#96045- Locked out: sign-in returns "Create your account" via BOTH Google SSO and email code, while the API reports the same address owns an active Max account#95568